At Luli & Sage, we want you to absolutely love your pieces. If something isn’t quite right, we’re happy to help.

Returns & Exchanges

We accept returns or exchanges within 14 days of delivery.

Items must be:

• Unworn
• Unwashed
• In original condition
• With tags attached

Once your return is received and inspected, we will process your return within 3–5 business days.

Exchanges

We offer free exchanges for size or print if inventory is available.

If your size didn’t work out, we are happy to help you exchange for another size or available print.

Store Credit

Customers may choose store credit instead of a refund. Store credit never expires and can be used toward any future Luli & Sage purchase.

Refunds

Refunds will be issued to the original payment method once the returned item has been received and inspected.

Please note:

• Original shipping charges are non-refundable
• Refunds may take 3–7 business days to appear depending on your bank

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery so we can make it right.

How to Start a Return

To begin a return, please contact us at:

support@luliandsage.com

Include:

• Your order number
• The item you’d like to return
• Reason for return (this helps us improve!)

Once approved, we will provide return instructions and a return label.

Original shipping charges are non-refundable. Refunds are issued for eligible returned merchandise only unless the return is due to an error on our part (such as receiving an incorrect or defective item).

Questions

If you have any questions about your order, feel free to reach out. We’re always happy to help.

Thank you for supporting Luli & Sage 🤍